Rent-A-Center

Images of Rent-A-Center

Opinions

• Demi Garayt

  Oct, 16 2018
  ★ ☆ ☆ ☆ ☆
  Poor customer service, the finance manager is completely offensive and just rude. I'm not even 2 days into my rental and they didn't not informed me that I would have to buy parts for my washer dryer combo that apparently they don't sell or hook up for you. When I complained about their lack of communication and poorly installed washer dryer combo. James the finance manager tells the technician just to walk out of my house. Then when I asked when could they be out to service the things. I hear the finance manager yet again say he's on his way with a truck to take the washer and dryer back. I laughed and very rudely explained that not only have I paid for it but was also under contract and I'd like to see him try.. only reason I still have this washer and dryer combo is because I need it. I will never work with rent a center ever again. And if I can find something better some place else I will be going there. PS the actual store manager is never there so you have pretty much employees behaving poorly with no repercussions for their actions.

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